Privacy Policy

Welcome to NourishNovagem. We understand that your privacy is essential, especially within the dynamic world of digital assets and financial markets. This policy describes our operational procedures for collecting, processing, and protecting your data when you use our online platform, our analytical tools, and dashboards.

Categories of Data We Process

To provide a secure and efficient fintech experience, we process the following types of information:

Identification and Contact Information

This includes data such as your full name, email address, and phone number that you provide during account registration or support interactions.

Verification and Compliance Data

If applicable for platform integrity and fraud prevention, we may collect identification documents and proof of residency to verify your identity and comply with internal security requirements.

Technical and Device Identifiers

We automatically collect data such as IP addresses, browser types, device information, and technical logs to ensure the security and stability of our platform.

Usage Statistics and Trading Metadata

Information about how you use our tools and dashboards. This helps us with system optimization without us having direct insight into your specific trading decisions or custody details.

Legal Bases for Processing

We process your data based on the necessity for the performance of our agreement (account management), our legitimate interests (such as platform security), legal obligations in the Netherlands, and, where applicable, your explicit consent for marketing preferences.

Operational Use of Information

NourishNovagem uses your data for onboarding, account management, secure authentication, and providing responsive customer support. We monitor logs for fraud prevention and security surveillance. Marketing communication exclusively occurs based on your opt-in/opt-out preferences, which you can manage at any time through your settings.

Data Retention and Sharing

We do not sell your data to third parties. Information is shared with selected processors such as hosting providers, analytics partners, and verification services. Data is retained as long as necessary for service provision or legal retention obligations. For international transfers, we apply appropriate security safeguards in accordance with local regulations.

Security and User Rights

We apply reasonable technical and organizational measures to protect your data. However, absolute guarantee in a digital environment is not possible. You have the right to access, rectify, delete, and restrict your data. Requests can be submitted via our support, where we will perform an identity verification to protect your privacy.

Changes to this Policy

Updates to this policy will be communicated via platform notifications. We advise you to consult this policy regularly for the most current information.

Last updated: March 26, 2026